These Are the Best—and Worst—Airlines in America

1. Alaska Air

Alaska Airlines scored the coveted number one spot. According to The Points Guy, this should come as no big surprise because Alaska Airlines is known to be an all-around excellent airline, which is why it placed in the top four of more than half the criteria, including airfare prices, on-time arrivals, lost baggage, involuntary bumps, customer satisfaction, and its frequent flier program. The only caveat: Alaska Airlines doesn’t offer a ton of flights and has a smaller route network than some of its competitors. (The Points Guy says this should be changing though with the merging of Alaska and Virgin America.) “If you’re traveling in the West, Alaska is clearly the airline to fly,” says Julian Mark Kheel, Analyst at The Points Guy. “Not only was it number one overall in our study, it also performed very well across the board.” (Here are the airport mistakes we’re all still making.)